Perceivable, operable, understandable, solid.
Keyboard-navigable
Every interactive element reachable + operable via keyboard alone. Visible focus indicator on all controls.
Screen-reader tested
Tested with VoiceOver (macOS/iOS), NVDA (Windows), JAWS (Windows), and TalkBack (Android).
7:1 contrast on body text
AAA-level contrast on body text, AA on large text and UI components. Tested with WebAIM contrast checker.
Semantic HTML
Proper landmarks, heading hierarchy, ARIA labels where needed. No div-soup.
Reduced-motion honored
prefers-reduced-motion is honored. Animated SVG decorations are decorative-only and pause for users who request it.
Text resize to 200%
Text scales to 200% without horizontal scroll, broken layouts, or content overlap.
What we conform to today.
file.business + all 5,712 marketing pages
WCAG 2.2 Level AA. Quarterly automated audit + manual review of changed templates.
BOS dashboard + wizards
WCAG 2.2 Level AA. Tested with VoiceOver + NVDA on every release.
Responsive web + mobile views
All viewports 320px+ tested. Touch target minimum 44x44px per WCAG 2.5.5.
Transactional + notification emails
Plain-text alternative provided. ALT text on all imagery. Color-only meaning avoided.
Live chat + video walkthroughs
Captioning + transcript coverage on all support videos by end of Q3 2026.
Common questions.
What standard do you conform to?
WCAG 2.2 Level AA across web, dashboard, mobile, and email. Some content meets AAA where practical (body text contrast, focus visibility).
Have you been audited by a third party?
Yes. Annual third-party accessibility audit by an independent agency. Quarterly automated scans (axe DevTools, Lighthouse) supplement the annual manual audit.
Do you publish a VPAT?
Yes. Latest VPAT (Voluntary Product Accessibility Template) available on request from [email protected].
Which screen readers do you test with?
VoiceOver (macOS Safari + iOS Safari), NVDA (Windows Chrome + Firefox), JAWS (Windows Chrome + Edge), TalkBack (Android Chrome).
What if I find a barrier?
Email [email protected] with the specific page URL and a description of the barrier. We respond within 2 business days with a fix or a workaround.
Do you support assistive tech beyond screen readers?
Yes. Tested with voice control (Dragon NaturallySpeaking, Voice Control), switch access (iOS Switch Control), screen magnifiers, and keyboard-only navigation.
What about cognitive accessibility?
We follow plain-language principles: 8th-grade reading level on consumer-facing pages, clear error messages, persistent navigation, no time-out without warning.
Are your PDFs accessible?
Filings we generate (operating agreements, EIN letters, AR receipts) are tagged PDF/UA. Source-of-record PDFs from state SOS offices may not be: we surface this on download.
Who can I talk to about accessibility?
Reach our accessibility coordinator at [email protected]. We respond within 1 business day.